AFSA Submits Letter on Consumer Financial Products and Services Offered to Service Members

On Sept. 20, AFSA submitted a letter to the Consumer Financial Protection Bureau (CFPB) in response to its request for information on consumer financial products and services offered to service members. The information provided will help the office develop a knowledge base of consumer financial products and services utilized by service members that will inform the office’s planning with respect to education and outreach initiatives, the monitoring of consumer complaints, and other consumer protection measures. AFSA’s letter detailed how AFSA members strive to understand and meet the needs of service members and their families. The letter included descriptions of the consumer financial products and services that AFSA members offer – installment loans, vehicle finance, mortgages, and credit cards – and also discussed AFSA’s financial literacy efforts.